Refund policy

At Modivo Living, your satisfaction is our top priority. If something isn’t right with your order, we’re here to make it right — quickly and without hassle.

🔁 30-Day Money-Back Guarantee

You have 30 days from the date of delivery to return any item — no questions asked.

📦 Damaged or Faulty Items

If your item arrives damaged or defective, you can request an exchange or refund within 5 to 15 days of receiving your order. Please email us at contact@ModivoLiving.com with clear photos of the product and the issue.

💳 Refund Process

Once your return is approved:

• Refunds are issued to your original payment method.

• Processing time takes 5 to 15 business days.

• No restocking fees or hidden charges.

✅ Return Conditions

To be eligible for a return:

• The item must be in its original condition, unused, and in its original packaging.

• Return shipping costs are covered by the customer, unless the item arrived damaged or incorrect.

🚫 Non-Returnable Items

Customized or clearance items may not be eligible for return. This will always be clearly mentioned on the product page.

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If you have any questions, our support team is ready to help at contact@ModivoLiving.com.
At Modivo Living, we’re committed to creating a stress-free shopping experience — always.